About
“People should not be unfamiliar with strategy, those who understand it will survive, those who do not understand it will perish” (Sun Tzu, Art of War).
Businessman & Father
Work-life balance refers to the equilibrium between a person’s personal and professional lives. Work often takes priority over everything else in life because our desire to achieve professionally can cause us to put our own well-being and family aside. This is why it’s essential to find the balance between work and family. At the same time, keep in mind that there is no ‘perfect’ work and family balance. Every family is unique, so balance can look vastly different from family to family.
- City: Hong Kong, HK
- Degree: Master
- Mobile: +852 9161 1116
- Email: eric91611116@gmail.com
- Website: eric.schools2works.com
Academic Qualification
"If you can get 1% better each day for one year, you’ll end up 37 times better by the time you’re done." (James Clear)
MBA (MERIT)
Master Degree of Business Administration
BA
Postgraduate Diploma in Business Administration
SBIT (Distinction)
Postgraduate Diploma in Strategic Business Information Technology
CS
Bachelor Degree in Computer Studies
Academic IELTS Overall Band Score 6.5 (Year 2014)
Six Sigma DMAIC Green Belt Certification - Distinction (Year 2004)
Managerial & Leadership
Managers do things right but leaders do the right thing. The most significant role of a leader is to inspire colleagues to explore their talent and capabilities. Then manage them effectively and efficiently to maximize productivity and profitability.
Resume
I have been in IT Management over 25+ years
(Senior Management over 15+ years)
Summary
Eric Lee
Tai Hang, Hong Kong
+852 9161 1116
eric91611116@gmail.com
Highest Education
Master of Business Administration
MBA 2021 - 2022
University of Sunderland, UK
Verified achievement from World Education Services (WES)
Postgraduate Diploma in Strategic Business Information Technology (SBIT)
SBIT 2012 - 2013
NCC Education, HK
UK Qualification
Technical Background
Professional Experience
Senior IT Manager
Ascot Chang HK & USA LLC
Garment – Manufacturing & Retailing
(International)
2008 - Present
By leveraging DMAIC methodology for process re-engineering and optimization, minimize the defect rate and maximize operational efficiency. (American Society for Quality (ASQ), DMAIC)
Strategic Planning
- Planning of 3 – 5 years IT vision for the New Normal
- Planning IT strategy based on business perspective to sustain company strength and maximize the business agility
- Budgeting on all IT investment include infrastructure, server hardware, application development and software licensing control
Development
- Applying SDLC & AGILE (Stackify Scrum and Sprint) methodology on software development includes feasibility study, writing project charter, conceptual & detail specification, work diagram, structure chart. Documentation of contingency & risk management plan, preparing UAT, system audit log, disaster recovery procedure and maintenance plan
- Developing and Integrating systems to streamline work processes and to optimize human resources
- Setting up alert precaution system by detecting any abnormal deviation
Infrastructure
- Implementing the secured IT infrastructure for all regions including Hong Kong, China and United State of America
- Setup IT protocols to secure and manage vendor’s co-work activities, such as network subnet isolation, password policy, two-factor authentication, etc.
- Leveraging mobile technology to improve emergency response, customer satisfaction level and to minimize the lead time for manager decision making
Collaboration and Training
- Utilizing and coordinating with third party vendors for system & solution integration, and to ensure all systems are towards on scalability, flexibility and adaptability
- Training and developing a team of IT engineers and assistants to plan, react, anticipate and resolve problems proactively and leading them to support daily business operation
IT Outsourcing
- Leverage mature IT solutions such as (IBM: SaaS, PaaS or IaaS), and integrate them with the company's core business areas
- Optimize resources by leveraging experienced experts to optimize IT efficiency and minimize IT costs.
- Compliance fulfillment can be achieved effectively.
Government Compliance and Funding
- Succeed application of Government D-Biz funding project during the COVID-19 pandemic
- Succeed application of Government TVP funding project during the COVID-19 pandemic
Achievements
Development
- 2022: Introduce React and Node.js for project development
- 2021: API data integration across both internal and external systems
- 2020: Management Dashboard and Shopify online store
- 2019: Developed Order Rating System (ORS)
- 2016: Production Management system (PMS), Fabric Inquiry System (FBI)
Server Administration
- 2021: Migrated Microsoft Domain, Exchange (TLS enabled) and Application servers
- 2018: Rebuilt domain organizational units (OU) and Implemented Group Policy (GP) control
- 2015: Implemented VM servers
Security & Risk Management
IT Manager
MaBelle Jewellery, Hong Kong, HK
Jewellery - Manufacturing & Retailing
(Multinational Corporation, MNC)
1997 - 2008
Strategic Planning
- Develop and support the business software applications
- Enable computer technology to meet individual needs of the group company
- Offer opportunity for junior to grow and to discover their talents
Development
- Applying SDLC methodology on software development includes feasibility study, writing project charter, conceptual & detail specification, work diagram, structure chart. Documentation of contingency & risk management plan, preparing UAT, system audit log, disaster recovery procedure and maintenance plan
- Assist in planning various customer oriented promotional programs, coordinate closely with team members of all the marketing stuffs related to internet/ web platform especially on the communication channels and sales conversion
Infrastructure
- Leveraging mobile technology “Blackberry” push notification to improve emergency response and customer satisfaction level
Collaboration and Training
- Manage the whole operation of VIP program including coordinating with IT on POS/CRM supporting, logistics handling, effectiveness evaluation
- Manage regular review meeting, training with shop managers (50 stores)
My Inspirers
Maximilian Y. K. Ma
MaBelle Jewellery Chairman & Founder
Mr. Ma is my mentoring teacher. He has taught me not just managerial skills but the philosophy of life. His slogans "Aspire to Inspire", "We can't direct the wind, but we can adjust our sail", "Stay Naive", "Clarity not certainty", "自強不息", as well as "40萬買一句話：你有無熟客" have enlightened me a lot.
Joseph K. K. Ho, PhD
MBA Lecturer & Supervisor
Mr. Ho had guided me in my graduate studies throughout with his patience, knowledge, and wisdom. Thank you for being a role model who clarified all my uncertainties and put me back on my drawing board. He has shown me integrity and determination. I have greatly benefited from the mentorship of Dr. Ho Joseph, Ph.D., and all the conversations we have had that inspired me to continue my long academic journey.
Uncle Philip Ng
Businessman & Mechanical Engineer
Uncle Philip is a logical person enriched with system thinking. While losing my direction, you have always been there with me with your encouraging words. Your analytical thinking, explanation, and availability have helped me find my way.
Contact
Location:
Tai Hang, Hong Kong, HK
Email:
eric91611116@gmail.com
Call:
+852 9161 1116